From time to time we may conduct surveys in respect of our products and services. Participation is completely optional.
Whenever users enter our website, our web server automatically collects and aggregates information in respect of your visit. This is strictly for security purposes. Information will not be shared with third parties.
Information users provide upon registration will be used to keep a record of your product and will assist in providing assistance if users contact our customer support service. We will also use this information to inform users of any upgrades, new products or promotions that may be of interest to users.
When users purchase products directly from our Customer Services department will use your information to process payment and ship the product to users.
It is important for us to receive feedback from our customers in respect of our products and any features they would like to see in future products. We will contact users to ask users about our products and also to inform users of upgrades, promotions and new products that users may be interested in.
We may use the information users provide us for our own internal statistical and analytical purposes, to evaluate and profile customers including customer preferences and purchasing trends which we may use for marketing purposes and in respect of operations and development.
We may contact users to ensure that the information we have in our records is still correct and to add additional information to complete your profile.
Users may telephone or email us for technical assistance required for iCertify products.
iCertify may share contact information with its subsidiaries, affiliates, and partners for marketing and registration purposes, but will not share non-public information such as credit card information, bank account information, etc. with third parties unless it is required for the purposes of completing a financial transaction or as may be required by applicable law.
Legal Disclaimer
Although we make every effort to preserve user privacy, we may need to disclose personal information when required by applicable law where we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on iCertify.
We use commercially reasonable efforts to ensure that user information is stored and maintained in a secure environment. We have implemented procedures to ensure that your information is only made available to such designated staff as is necessary to carry out the stated purposes that we have communicated to users.
We take reasonable steps to ensure that the information that we receive from users is accurate and kept up to date. Users have the right to access their information to verify the information that we have collected about them. Users also have the right to request that their information be modified or deleted, including any changes to any consents that they may have given in respect of us contacting them relating to information that they receive from us. Users may also ask at any time that their preferences as to the type of communications that they receive from us are modified in order to stop receiving them or to be added to our mailing list. We will endeavor to deal with all such requests for access and modifications in a timely manner. We will not be able to comply with requests in respect of information that we may have archived as part our business operations.
We will retain your information for a reasonable time to permit us to use it for the purposes that we have communicated to users. When information is no longer required, we will ensure that all such data is removed from our database.
We may change the terms of this privacy policy from time to time in order to reflect our practices and provide greater protection for your information. Any change to this policy will be clearly displayed on this website. Any changes to this policy will not have retrospective effect. Information collected by us will be dealt with in accordance with the provisions of our policy which were in effect at the time of collection.
By using our services, accessing our website or purchasing our products users are consenting to the practices relating to information collection and use that are described in this privacy policy.
